FAQ
Payment
You can pay for your order with following available options:
- Credit card (Mastercard/Visa/American Express)
- Paypal
For any other payment related enquiries please email rabiasuzaaina@gmail.com
Shipping
Order processing time is 3-4 weeks for the UK and Rest of the world. However pieces ready available will be dispatched the next working day of purchase.
Office Locations
Reading (UK)
Glasgow (UK)
Multan (Pakistan)
Special Requests and Designs
We make customised jewellery upon request.
Return Policy
In order for a product to qualify as a return, the following terms and conditions apply:
- All damaged items must be reported with in 24 hours of receipt either at the store or online. Bring them to the store or photograph evidence of damaged items must be provided.
- Please bring the items in it's original packaging.
- Custom made pieces have no return, no exchange policy.
- You can return damaged Items for an exchange only. In case of unavailability of an exchange a refund will be offered.
- For online purchases customers are liable for all delivery charges.